We are looking for a proactive and detail-oriented After Service Parts Assistant Manager to support our after-sales service operations. This role involves overseeing the parts department's daily activities, ensuring that service parts are readily available to meet customer demands. The ideal candidate will have strong leadership skills, a customer-centric approach, and a solid background in parts management and inventory control.
Key Responsibilities:
Supervision and Team Leadership:
Assist the Production Control Manager in overseeing the parts department staff, including training, scheduling, and performance evaluations.
Foster a positive work environment that encourages teamwork, accountability, and continuous improvement among team members.
Inventory Management:
Monitor inventory levels and manage the ordering process to ensure optimal stock availability for service parts.
Conduct regular inventory audits to identify discrepancies and implement corrective actions.
Collaborate with suppliers to negotiate pricing and delivery terms for parts procurement.
Customer Service:
Serve as a point of escalation for customer inquiries and issues related to parts availability, order status, and returns.
Ensure that customer service standards are met or exceeded by providing timely and accurate information regarding parts.
Work directly with the service team to align on parts needs for maintenance and repair operations.
Operational Efficiency:
Assist in developing and implementing procedures to streamline parts operations and improve efficiency.
Analyze parts usage trends and customer feedback to identify opportunities for process enhancements and cost savings.
Prepare and present reports on inventory turnover, customer satisfaction, and departmental performance metrics.
Qualifications:
Education:
High school diploma or equivalent; bachelor's degree in business administration, supply chain management, or a related field is preferred.
Experience:
Minimum of 3 years of experience in parts management, inventory control, or customer service in an automotive industry.
Familiarity with inventory management software and ERP systems.
...Role: Sales Admin Reporting to: Assistant Store Manager or Store Director Position Overview As a Sales Administrator, you... ...lift items weighing up to 25 pounds. Familiarity with the Microsoft Office suite and the aptitude to learn store operation software...
...as a medium. For the past fifteen years, Assouline Publishing has created fine illustrated books dedicated to fashion, photography, art and design. Renowned for our highly original graphic concept, Assouline books are works of art that capture culture and bring it to life...
...Job Overview We are seeking a highly organized, proactive, and experienced C-Suite Executive Assistant & Travel Coordinator to provide outstanding administrative and travel support to a select group of senior executives and the Ruby family. This unique dual-role requires...
Job Description Schwartz Mazda is growing and currently seeking Car Sales Representatives to join our Automotive Dealership. Prior Auto Sales experience is not required, we will offer training to the right individuals! Qualifications:* Customer Service...
**Job Description:**The Flight Paramedic provides advanced, autonomous medical care to critically ill or injured patients during air and ground transport. This position demonstrates exceptional critical thinking, technical skills, and collaboration with healthcare professionals...