Job Title: AMS Analyst L3 (Java)
Location: Auburn Hills, MI (Hybrid)
Duration: 12+ Months
Local Candidates Preferred
Job Overview:
We are urgently seeking an AMS Analyst L3 with strong technical and analytical skills. The ideal candidate will have hands-on experience in Advanced Message Security (AMS) and a solid background in Java/J2EE application development and IT systems support. This is a hybrid role based in Auburn Hills, MI .
Key Responsibilities:
Provide Level 3 support for AMS-related issues.
Debug issues by querying system logs and identifying root causes.
Create operational views and flow diagrams for system functionality.
Monitor systems, perform operational tasks, and ensure prompt resolution of issues.
Manage system administration tasks such as certificate management, version tracking, and upgrade support.
Communicate proactively regarding outages/incidents affecting users.
Collaborate with cross-functional teams to define and deliver new features.
Analyze incident trends to suggest improvements and reduce ticket inflow.
Maintain accurate technical and user documentation.
Required Skills and Qualifications:
5+ years of relevant experience.
Proven experience with AMS (Advanced Message Security) .
Strong understanding of IT systems , integrations, and API specifications .
Background in Java and Agile/Scrum methodologies.
Excellent analytical, debugging, and problem-solving skills.
Strong communication skills-both verbal and written.
Experience in the automotive domain , particularly connected vehicles, is a plus.
Any programming background is beneficial.
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