ALTITUDE ROOFING
At Altitude Roofing, we are dedicated to providing high-quality roofing services for both residential and commercial customers. With our commitment to exceptional craftsmanship and customer service, we've become a trusted name in the industry.
Job Overview:
We are looking for a Customer Service Representative to join our remote team. In this role, you will be the first point of contact for our customers, providing expert support and ensuring a positive experience. Whether it's answering questions, troubleshooting issues, or resolving concerns, you'll be responsible for maintaining our high standards of customer service. If you thrive in a fast-paced environment and are passionate about helping others, we'd love to hear from you!
Key Responsibilities:
• Answer inbound calls and respond to customer inquiries related to roofing services, including scheduling consultations, providing estimates, and explaining services.
• Assist with processing customer orders, changes, and follow-ups.
• Provide clear, accurate, and timely information to customers via phone, email, and chat.
• Handle customer complaints and concerns, offering appropriate solutions to ensure satisfaction.
• Maintain accurate records of customer interactions and transactions using the company's CRM system.
• Collaborate with other team members and departments to address customer issues effectively.
• Follow up on customer issues to ensure they are resolved to the customer's satisfaction.
• Help in organizing and maintaining the customer database, ensuring customer information is up-to-date.
Requirements:
• 1-2 years of experience in customer service or a related field
• Excellent written and verbal communication skills
• Flexibility to adapt to changes and maintain productivity in a dynamic work environment
• Strong problem-solving skills and attention to detail
• Proficient with computers and CRM systems (prior experience with customer service software is a plus).
Benefits:
• 401(k) with company match
• Dental insurance
• Flexible schedule with remote work options
• Health insurance
• Paid time off (PTO)
• Vision insurance
• Career growth opportunities and continuous training.
• Tuition Assistance Program.
Schedule:
• Monday to Friday
• Full-time and part-time positions available.
Pay:
• $30.00 - $35.00 per hour
• Expected hours: no less than 40 per week
• Location: Remote.
If you are a motivated and customer-focused individual, please submit your application to join our team!
.../ therapy and help patients suffering from mitral and tricuspid diseases!**Territory: Germany - Hannover / Magdeburg / Stendal**Manages the relationship with a defined list of large Edwards customers, looking to grow Edwards' share of wallet. Identifies, develops and...
...orders according to assigned load tickets, shrink wrap and label orders and move completed orders to the loading dock area of the warehouse + Accurately receive inbound products, replenish and manage inventory as needed + Perform pre-shift equipment checks and safely...
...caring, self-motivated, energetic and independent registered nurse to fill a Medical Case Manager position in the areas of Macon, Warner Robbin, Forsyth and Jonesboro, GA. Work from home, and on the road. Monday Friday, regular business hours. As a Medical Case...
...Essential Job Functions: Assists shipping and receiving, unloading trucks, checking in product, matching orders. Reads customer... ...other designated areas. Transports product/materials between warehouse locations. Sorting and placing materials or products on...
...with various administrative tasks. Though you'll be holding anentry level (position, your work will be instrumental in the... .... Our ideal candidate will be a young and creative PR or communications graduate, brimming with potential. A fervent interest in the...