Customer Success Specialist (Outbound) - 39510912047 Job at Somewhere, Latin America

d1Z0YzNUaWdLM0ZsZTErbGxRMUp6SFNML3c9PQ==
  • Somewhere
  • Latin America

Job Description

Seeking LATAM-based candidates who are LATAM citizens. Only English CVs will be accepted.

 

Position : Customer Success Specialist (Outbound)

Working Schedule : 8AM - 5PM CST

Salary Range : $1500 - $2000 / month (the final salary will be determined by the candidate's level of experience and at the discretion of the client)

 

The Opportunity

Hearth is entering an exciting inflection point of growth. To support this momentum, we are expanding our Customer Success team by adding Outbound Customer Specialists. In this role, you will be on the front lines—proactively reaching out to customers, initiating conversations, and enhancing their experience with our platform.

This is an excellent opportunity for individuals looking to accelerate their careers. Successful candidates may be promoted to Customer Success Manager (CSM) or other roles within the 

Key Responsibilities:

  • Make 40+ outbound calls daily to engage with customers.
  • Build meaningful relationships with customers through calls, emails, and other channels.
  • Use Salesforce to document and manage customer interactions, ensuring consistent follow-ups and data accuracy.
  • Prepare customers for training sessions by sharing relevant context and capturing insights for the CS team.

     

Qualifications:

  • 2 years of experience in the same role
  • Driven to Succeed: You are motivated, goal-oriented, and fueled by a strong sense of purpose.
  • Organized & Detail-Oriented: You manage time well and ensure accurate tracking of customer interactions.
  • Coachable & Curious: You’re a fast learner who seeks feedback, adapts quickly, and is focused on growth.
  • Consultative Communicator: You can hold insightful conversations with business owners and understand customer needs.
  • Self-Starter: You take initiative, thrive in fast-paced environments, and don’t wait to be told what to do.
  • Empathetic & Articulate: You listen well and communicate clearly, connecting with customers in a genuine, helpful way.

 

Job Tags

Similar Jobs

Reach Alert

Web/App Developer Internship Job at Reach Alert

REACH Alert is seeking a self-directed part-time Web/App Developer with a passion for technology, collaboration, and creative problem-solving. The intern will actively contribute to meaningful projects and work closely with other developers.The Developer must demonstrate... 

Eco Electric & Plumbing

Journeyman Plumber Job at Eco Electric & Plumbing

 ...performers are the highest-paid technicians in Seattle ~ Company-supplied truck that you can take home. ~ Medical Insurance we pay 90% for you and 85% of your familys insurance premiums for health, dental, vision, life insurance, short-term and long-term disability... 

Keystone Advisors

Events Marketing Coordinator Job at Keystone Advisors

 ...Keystone Advisors is a full-service marketing company aligned with Top Health Insurance...  ...player. Job Purpose The Marketing Coordinator will support Business-to-Business (B2B)...  ...Marketing Manager to planning marketing events, conferences, and trade shows to ensure... 

Pacer Group

ADAS/AD Consultant (Automotive Industry) Job at Pacer Group

 ...Immediate need for talented ADAS/AD Consultants (Automotive Industry). These are Long Term Contract opportunities and are in Newark, CA. Please review the job description below and apply ASAP if you are interested. Details: Multiple opening for ADAS/AD Consultants... 

the Hive

Junior Graphic Designer Job at the Hive

 ...The Flexi Group is a collection of beautifully designed flexible workspace brands with spaces across Asia Pacific and Australia. Our brands...  ...Handle regular projects for across all 3 countries and adhoc graphic design assignments in a timely manner Understand project...