Hotel Front Desk Night Auditor job at Quality Inn Fort Wayne Fort Wayne, IN, US

Job Description

Are you a genuine people person who excels with numbers and has a passion for providing excellent customer service? Our property is seeking a night auditor to join our growing group of hospitality professionals. We provide the training, tools, and the team to help bring your career to the next level. If this sounds like an opportunity you’ll love, please start your application today! Responsibilities:

Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process
Complete additional bookkeeping, administrative, and accounting procedures as requested
Make sure every hotel guest has a pleasant stay
Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required
Compile and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management

Qualifications:

Proficiency with computers is required; experience with reservation and accounting software is desired
Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required
Outstanding communication skills and excellent customer service skills are required
Overnight shift; requires flexible hours
Some college is preferred but a high school diploma or equivalent is required

About Company: We are a team of customer-focused, hospitality professionals that strive to provide a great experience for each guest that stays at our hotel! We work as a team to make this happen. We are looking for dedicated, hard-working, reliable, customer-oriented people to join our team. The Quality Inn Fort Wayne is located in the city of Fort Wayne, Indiana.

Job Tags

Start working today, Flexible hours,

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