Scope of Position: Reporting to the Technical Resources Manager, responsibilities include providing technical call support for all of our customers, sales representatives, and OEM accounts. This position also interfaces daily with the customer service, engineering and product management departments. Essential Duties and Responsibilities: List what the person must do to perform the job to meet standards regarding equipment selection, installation and operation Investigates, verifies and makes recommendations for special applications, operation and performance of products Provides first contact and follow through to resolution for problem jobs Provides written reports for distribution to engineering and manufacturing Provides product quality testing, supported by reports to the appropriate departments Provides technical assistance and information on products and equipment by telephone, facsimile, E-mail, and standard mail correspondence in response to customer inquiries Travel to job sites as needed and helps our customers resolve issues varying in nature that may require hands-on work as required or requested by Manager Enters technical call logs into database to inform engineering and manufacturing of product issues Performs other similar or related duties as required Position Requirements: The Technical Service Representative must possess the minimum knowledge listed below: Associate's Degree or advanced technical schooling Minimum five years field experience, with emphasis on strong customer service Proficiency in computer software including Word, Excel, PowerPoint and Outlook Excellent verbal, written and analytical skills Willingness to travel periodically Ability to lift 60lbs intermittently, with repetitive bending, reaching and twisting
...pricing for transactions between related entities, maintaining... ...lead and deliver value at this level include but are not limited to... ...procedures - Analyzing client internal control practices - Evaluating... ...intend to hire experienced or entry level job seekers who will need...
...quality medical care? Multiple options for both full and part-time employees!* Want WFS Employee Extras? Travel Discounts, Pet insurance, Discount Shopping & More!* Looking to stay healthy and improve your life? Wellness Programs offered to all employees!* Want to invest...
**Service Delivery Manager Associate****Job Description**+ Manage a team size of 10 or more.+ Handle customer escalations and maintain customer relationships.+ Ensure accurate and timely Encounter file processing and submission to State and federal agencies.+ Provide...
Seeking a travel Physical Therapist for a 13-week home health position in Glen Burnie, Maryland. Schedule: Monday-Friday, 8am-5pm, treating approximately 30 patients/week Experience in home health required, using EMR: HCHB Documentation due within 24 hours Benefits...
...Join the team responsible for monitoring, researching, reviewing, and analyzing alarms and video, to ensure compliance with standard operating procedures in a timely manner.Our team acts as the communication and situational awareness hub for the firm, operating 24x7x365....