Job Description

Job Overview:

The Lifestyle Manager is a key member of the property management team at a large master planned community. This position requires a polished, creative, enthusiastic professional who can provide outstanding customer service and hospitality while enhancing the vibrancy of the community for residents. This vital role serves as the face of the community and the ambassador for all the lifestyle activities and events. As a FirstService Residential Lifestyle Manager, you will be responsible for planning events and create memorable experiences for your homeowners that cultivate a sense of belonging and ongoing pride in ownership within your community.

Your Responsibilities:

• Work directly with the General Manager to create and implement relevant, innovative, activities, programs and events that build community in the neighborhood.
• Dynamic, motivated self- starter who is detail oriented, and who demonstrates excellent customer service, hospitality, communication, time management and relational skills.
• Ideal candidate is a connector who can positively interact and build relationships with homeowners, developer, potential owners and community members.
• Maintain social media channels daily with creative, relevant content which reflects the vibrant life of the community.
• Produce weekly communication to homeowners, developer and marketing team.
• Set and adhere to the highest standards of performance by personal follow-up to ensure that excellent service is being provided.
• Develop relationships with vendors and sponsors to facilitate activities and events.
• Must have strong discipline, be able to work independently and accomplish projects at a superior level with little supervision.
• This position will be required to work Tuesday-Saturday with occasional evenings.
• Must be able to balance the Lifestyle Budget as well as prepare and "own" expense spreadsheets.

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