On Call Banquet Server Job at Madeline Hotel and Residences, Mountain Village, CO

d2xKYTB6YXZJblZuZWwraWtRaE56M0tQL3c9PQ==
  • Madeline Hotel and Residences
  • Mountain Village, CO

Job Description

Job Description



Step into the limelight as a Banquet Server and become the orchestrator of unforgettable dining experiences. Join our ensemble of service professionals dedicated to delivering seamless events where every guest is treated to a symphony of flavors and exceptional hospitality.

  • Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible. 
  • Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences, and acting on them whenever possible.
  • Thank guests with genuine appreciation and provide a fond farewell
  • Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific processes to resolve issues, delight, and build trust. Engage guests in conversation regarding their stay, property services, and area attractions/offerings
  • Comply with quality assurance expectations and standards
  • Present physical and accurate check and process payment, adhering to all cash handling and credit policies/procedures including added and received gratuity
  • Answer questions on menu selections, and check with kitchen staff whenever additional clarification is necessary
  • Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures
  • Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen
  • Set tables according to the type of event and service standards, including types of linens, glassware, plate/chinaware, and silver/flatware, ensuring all supplies meet quality standards
  • Follow appropriate procedures for serving alcohol
  • Record transactions in the system at the time of order
  • Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment
  • Follow company and department policies and procedures
  • Complete closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas, returning equipment to proper locations, locking refrigerators, restocking items, turning off lights, locking doors, and completing daily cleaning checklist

Qualifications

  • Must be able to adhere to timelines in completion of set-ups. 
  • Must be able to work well under pressure
  • Must be able to accurately follow instructions, both verbally and written
  • Must be highly detail orientated
  • At least 1 year of server experience
  • Ability to work a flexible schedule, including weekends and holidays, according to department needs.
  • Must be of minimum age to serve alcohol.
  • Ability to obtain relevant state and local government certifications, such as food handlers certificate or alcohol training certifications, as applicable to the position.

Additional Information



Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations. Please visit aubergeresorts.com to learn more about our Collection. Follow us on Instagram, TikTok, Linkedin, Facebook and Pinterest: @AubergeResorts and #AlwaysAuberge.

Job Tags

Holiday work, Part time, Local area, Flexible hours,

Similar Jobs

Keurig Dr Pepper

Immediate Consumption Manager Job at Keurig Dr Pepper

 ...throughout the selling process. This role will support their team and the Southern California marketplace, traveling up to 30% .At Keurig Dr Pepper (KDP) the consumer is at the heart of everything we do. Join the team at KDP and make a difference to consumers with one of... 

Mondo

Front End Web Developer Job at Mondo

 ...Apply now: Front End Web Developer, location is Hybrid (McLean, VA). The start date is early May or ASAP for this permanent position. Job Title: Front-End Web Developer Location-Type: Hybrid (1x/week in McLean, VA; occasional travel to client sites) Start... 

Geviti

Functional Health Coach Job at Geviti

 ...The Role We are seeking a mission-aligned Functional Health Coach who is passionate about personalized wellness, functional medicine, and guiding individuals on their journey to optimal health. As a health coach at Geviti, you'll be the trusted guide who interprets... 

Gpac

Landscape Designer/Architect Job at Gpac

 ...successfully About the company: Established business with a backlog of work. Services include Landscape Architecture, Historic Preservation, Security Enhancements, Land Use, Comprehensive Planning, Parks, streetscapes, ecological sites, urban spaces/districts Studio... 

Cassia CONNECT

Certified Nursing Assistant - Training Provided Job at Cassia CONNECT

: As a Nursing Assistant at Moose Lake Village, you will: Provide compassionate, hands-on personal care to our residents. Assist...  .... About Us: Moose Lake Village is a Medicare/Medicaid-certified facility offering 24-hour skilled nursing care, on-site...