On Call Banquet Server Job at Madeline Hotel and Residences, Mountain Village, CO

d2xKYTB6YXZJblZuZWwraWtRaE56M0tQL3c9PQ==
  • Madeline Hotel and Residences
  • Mountain Village, CO

Job Description

Job Description



Step into the limelight as a Banquet Server and become the orchestrator of unforgettable dining experiences. Join our ensemble of service professionals dedicated to delivering seamless events where every guest is treated to a symphony of flavors and exceptional hospitality.

  • Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible. 
  • Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences, and acting on them whenever possible.
  • Thank guests with genuine appreciation and provide a fond farewell
  • Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific processes to resolve issues, delight, and build trust. Engage guests in conversation regarding their stay, property services, and area attractions/offerings
  • Comply with quality assurance expectations and standards
  • Present physical and accurate check and process payment, adhering to all cash handling and credit policies/procedures including added and received gratuity
  • Answer questions on menu selections, and check with kitchen staff whenever additional clarification is necessary
  • Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures
  • Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen
  • Set tables according to the type of event and service standards, including types of linens, glassware, plate/chinaware, and silver/flatware, ensuring all supplies meet quality standards
  • Follow appropriate procedures for serving alcohol
  • Record transactions in the system at the time of order
  • Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment
  • Follow company and department policies and procedures
  • Complete closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas, returning equipment to proper locations, locking refrigerators, restocking items, turning off lights, locking doors, and completing daily cleaning checklist

Qualifications

  • Must be able to adhere to timelines in completion of set-ups. 
  • Must be able to work well under pressure
  • Must be able to accurately follow instructions, both verbally and written
  • Must be highly detail orientated
  • At least 1 year of server experience
  • Ability to work a flexible schedule, including weekends and holidays, according to department needs.
  • Must be of minimum age to serve alcohol.
  • Ability to obtain relevant state and local government certifications, such as food handlers certificate or alcohol training certifications, as applicable to the position.

Additional Information



Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations. Please visit aubergeresorts.com to learn more about our Collection. Follow us on Instagram, TikTok, Linkedin, Facebook and Pinterest: @AubergeResorts and #AlwaysAuberge.

Job Tags

Holiday work, Part time, Local area, Flexible hours,

Similar Jobs

Adfero

Web Developer Job at Adfero

 ...Adfero seeks a full-time Web Developer to join our interactive team. You will collaborate with developers, designers, and strategic communicators...  ...in-person in our downtown-DC office three days a week and remotely twice a week. A sampling of our benefits includes health... 

Ashley Furniture Industries

Human Resources Generalist Job at Ashley Furniture Industries

 ...Build Your Career with Ashley Human Resources Generalist, 2nd Shift (2:00 PM - 12:00 AM): Onsite - Ripley, MS Ready to grow? Youve come to the right place. Ashley Furniture has a Growth Mindset, and once you join our team, youll learn from the best in the... 

The Bridges At Bent Creek

Server (Part-Time) Job at The Bridges At Bent Creek

 ...Hiring! What you can expect as a Server with us: ~$1,000 Employee Referral...  ...eligibility after three months of full-time employment ~ Competitive pay ~401...  ...accommodation to complete any part of the application process, please let us know. Likewise, if you... 

Genesis Healthcare

Occupational Therapist (Journey Travel) - OT Job at Genesis Healthcare

 ...improve lives. As the leader in physical, occupational, speech, and respiratory therapies, we...  ...Green Card sponsorships, plus our Journey Travel Program lets you work across the U.S....  ...program.ResponsibilitiesThe Occupational Therapist - Journey Traveler must be able to... 

NPower

Business Analyst - Tech Training Opportunity Job at NPower

In our tuition-free Tech Fundamentals program, you will master the basics of IT with real-world applications.What's Included in Tech Fundamentals- Up to 20 weeks of instructor-led virtual training- Opportunity for a paid internship or a project-based learning experience...