The Massachusetts Rehabilitation Commission is seeking a mission-driven, highly organized problem solver to fill the role of Regional Administrative Supervisor for the North Region (Malden, Salem, Lawrence, Lowell, Fitchburg and Framingham). This position is responsible for completing and overseeing a wide range of administrative duties to support the Region. Duties include fiscal transactions, project coordination, calendar management and a variety of administrative functions.
The selected candidate will report directly to the Regional Director and provide direct support to the Regional Director and the Regional Business Improvement Partner. The candidate will interface with both internal and external stakeholders. Internally, the Regional Administrative Supervisor will coordinate with the six North Region Area Offices, the Office of Finance and Budget Management, Accounting and the Contract's Department. Externally, the selected candidate will work with contracted providers.
This role will assist with compliance reports, administrative needs, data collection, fiscal and budget transactions and will assist with technical assistance and training for other administrative roles in the region. The recommended candidate will need to learn state business portals including ESU, The Enterprise Invoice/Service Management (EIM/ESM), OnBase, MMARS, Commbuys and Contracts Management database. The recommended candidate will prepare quarterly roll up reports, organize Provider meetings and support the preparation of contracts and amendments. The selected candidate will provide technical support and training to area office administrative staff for the six regional offices. Finally, the selected candidate will provide administrative coverage to Area offices as needed and other duties as determined by the Regional Director.
The Massachusetts Rehabilitation Commission (MRC) is a learning and participatory performance culture with an emphasis on high performance teams, individual performance/contribution/impact, and engaging in activities to promote and support a program/division/agency (e.g., committee membership, Roadmap workgroup membership, presenting at Town Halls). In addition, MRC is an agency committed to diversity, equity, inclusion, and racial equity, as well as innovation, transformation, and change, and creating a culture of agility, excellence, and belonging.This position is listed as reporting to 463 Worcester Road in Framingham. However, the incumbent can work out of any of the six North Region offices which includes: Framingham, Fitchburg, Lawrence, Lowell, Malden and/or Salem.
Duties and Responsibilities (these duties are a general summary and not all inclusive) :
Perform, coordinate, and monitor administrative or operational services (e.g., administrative/clerical, budgetary, payroll, procurement, purchasing, human resources, and/or building operational services) for District Directors or Business Improvement Partners to support efficient operations.
Manage, provide, and collect reports for monthly Area Director Reports, encumbrances, and purchases, collect and e-file reports monthly from providers, review for completion, track non-compliance and report to BIPs.
Review and update info from ESU, initiate all new ESU user requests, Activating and entering contracts in EIM.
Training of clerks in the District or Statewide.
Assist clerks or supervisor in the execution of their duties by making recommendations more efficient workflow processes, resource needs, building operational changes, etc.to improve efficiency and work effectiveness. Oversee District clerk meetings
Enter content/scope, and amendments into CMDB.
Enter Data into MRC tracking and data reports, including inputting data from statistical reports and as amendments occur.
Assist DDs with the hiring process when filling vacancies. Participate in interview committees for clerk positions in the district or other departments. Facilitation of hiring for temps to fill in gaps.
Participate in regular meetings with District Business Improvement Partner (BIP) and Business Financial Manager (BFM) and other Agency professionals to exchange information, discuss new policies and procedures, and recommend solutions to mutual problems and those presented by management.
Schedule and take minutes for AD & Provider meetings. Disseminate updates.
Scheduling Quarterly Meetings with offices and providers, including setting up remote meetings.
Perform other duties as required.
Required Qualifications :
Excellent written, oral, and digital communication skills.
Ability to organize large amounts of information and manage multiple projects at one time.
Knowledge of the principles and practices of office management.
Ability to understand, explain and apply the laws, rules, policies, and procedures governing assigned unit activities.
Strong time management, planning, and organizational skills.
Ability to think creatively, analytically, and to work proficiently
Ability to deal tactfully, maintain harmonious working relationship with others and establish rapport with persons from different ethnic, cultural and/or economic backgrounds.
Ability to use a computer to conduct research, manage databases, and/or produce written documents.
Proficient usage of Microsoft Office products including Excel and Outlook and other software programs.
Preferred Qualifications :
Strong knowledge of human resources, purchasing, budgetary, and/or payroll practices, guidelines, and techniques as required by the assignment.
Knowledge of the types and applications of standard electronic filing systems.
About the Massachusetts Rehabilitation Commission
MRC provides services that break down barriers and empower people with disabilities to live life on their own terms. Our programs focus on vocational rehabilitation, community living, and disability determination for federal benefit programs. We are change agents and community builders. And we put the people we serve at the heart of everything we do. We envision a Commonwealth that is open to all, where everyone can seize their true potential and contribute fully to our communities and the world. Together with stakeholders, partners, and allies, MRC collaborates, problem solves, and innovates to bring about a better Massachusetts for everyone—one that is truly equitable, accessible, and inclusive.
For more information about our agency and programs visit:
Pre-Offer Process :
A criminal background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit and click on "Information for Job Applicants."
As part of the hiring process, the Office of Human Resources will be verifying any college-level degrees conferred to the selected candidate. Additionally, any licensure required for the position will be verified. Information provided as part of the hiring process is subject to the Massachusetts Public Record Law and may be published on the Commonwealth's website.
Education, licensure, and certifications will be verified in accordance with the Human Resources Division's Hiring Guidelines.
Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth's website.
If you require assistance with the application/interview process and would like to request an ADA accommodation, please click on the link and complete the ADA Reasonable Accommodation Request Form .
For questions regarding this requisition, please contact the Executive Office of Health and Human Services Human Resources at 1-800-510-4122 and select option 4.
Applicants should submit a cover letter and resume for the Regional Administrative Coordinator - North Region requisition.
Qualifications First consideration will be given to those applicants that apply within the first 14 days. Minimum Entrance Requirement: Applicants must have at least (A) four years of full-time or equivalent part-time experience in one or multiple areas of the following, as required by the assignment: office management or administration, finance, accounting, purchasing, or human resources or (B) any equivalent combination of the required experience and the substitutions below. Incumbents may be required to possess a current and valid motor vehicle driver's license at a class level specific to assignment. Substitutions: I. An Associate's degree with a major in public or business administration, human resources, accounting, business management or other related degree may be substituted for one (1) year of the required experience. II. A Bachelor's degree or higher in with a major in public or business administration, human resources, accounting, business management or other related degree may be substituted for two years of the required experience.Comprehensive Benefits
When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.
Want the specifics? Explore our Employee Benefits and Rewards!
An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply. The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role. Official Title : Administrative Services Coord Primary Location : United States-Massachusetts-Framingham -463 Worcester Road Job : Administrative Services Agency : Massachusetts Rehabilitation Commission Schedule : Full-time Shift : Day Job Posting : Jan 9, 2024, 9:17:01 AM Number of Openings : 1 Salary : 61,195.94 - 88,071.36 Yearly If you have Diversity, Affirmative Action or Equal Employment Opportunity questions or need a Reasonable Accommodation, please contact Diversity Officer / ADA Coordinator : Robert D. Arnáu, Robert.D.Arnau@mass.gov - 8572748824 Bargaining Unit : 06-NAGE - Professional Admin. Confidential : No Potentially Eligible for a Hybrid Work Schedule : YesAre you an experienced RN looking for a dynamic and rewarding remote opportunity? We are seeking dedicated nurses with both pediatric and adult experience to join our growing telephone triage team. If you thrive in a fast-paced environment, enjoy problem-solving, and want...
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