Service Delivery Manager Job at Insight Global, Phoenix, AZ

eDFGYjJ6bWhJM0JwZWw2dWtneE16SFNQL1E9PQ==
  • Insight Global
  • Phoenix, AZ

Job Description

Job Description Job Summary: We are seeking a highly organized and proactive individual to provide service delivery support our Cyber Threat Management team. In this role, you will help ensure that the team stays focused on their priorities, tracks progress and executes key deliverables. This position is vital for maintaining coordination across the team, ensuring that all tasks are organized and on schedule, and that the team is aligned to meet the goals for delivering critical services. Key Responsibilities:  Support Team Priorities: Assist the team by keeping track of tasks, timelines, and milestones to ensure that priorities are clear, and deadlines are met.  Team Coordination: Act as a point of contact between team members to ensure smooth communication and alignment across multiple stakeholders.  Progress Tracking: Help track the status of ongoing initiatives, ensuring key tasks are progressing as planned and highlighting any potential delays.  Task Organization: Maintain and update task lists, project timelines, and schedules to ensure the team is organized and on track to meet service delivery goals.  Communication: Facilitate communication within the team and with other domains, ensuring that relevant stakeholders are kept informed of progress, issues, or changes.  Issue Resolution: Proactively identify and escalate any issues or obstacles affecting the teams ability to execute on their priorities, working to find solutions or necessary support.  Documentation: Keep detailed records of meetings, task progress, and relevant service delivery materials to ensure everyone has access to the necessary information.  Process Improvement: Support the team in identifying opportunities for process improvement to help streamline workflows and increase overall team effectiveness. We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form ( . The EEOC "Know Your Rights" Poster is available here ( . To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: . Skills and Requirements Qualifications:  6+ years Previous experience in project/program management, preferably within a service delivery or operational environment.  Strong organizational skills with the ability to track multiple tasks and ensure deadlines are met.  Excellent communication skills, both written and verbal, with the ability to effectively coordinate across teams.  Ability to manage competing priorities and adapt to changes in a dynamic work environment.  Strong attention to detail with a proactive approach to problem-solving.  Ability to work both independently and collaboratively as part of a team. null We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.

Job Tags

Similar Jobs

SEARCH INSTITUTE

Finance Manager/Controller Job at SEARCH INSTITUTE

 ...Search Institute is looking for a mission-driven and detail-oriented Finance Manager/Controller to play a pivotal role in advancing our work with youth-serving organizations nationwide. Location: St. Paul, MN (Hybrid) LOCATION: Our office is located in St. Paul,... 

Aerotek

KC135 A&P Mechanic Job at Aerotek

**Now Hiring! KC-135 Aircraft Mechanics!****Job Description**We are seeking an experienced Aircraft Mechanic to perform C Checks on multiple...  ...when interacting with customers, guests, and co-workers.+ A&P license required+ Boeing airframe experience+ KC 135 experience... 

Parobek Plumbing & Air

Licensed Residential Service Plumber Job at Parobek Plumbing & Air

Why we need you Because we offer top of the line products and services, we need a top-of-the-line plumber who genuinely cares about the customer and look at this opportunity as not just a job but a career. About Us Parobek Plumbing & Air Conditioning is a family...

Experis

Business Development Manager Job at Experis

 ...colleagues in meaningful ways that support their well-being and lifestyle, including: ~ Competitive base salary plus uncapped...  ...How youll make an impact as an Experis Business Development Manager Put People to Work! Putting people to work is our organization... 

Saint Luke's Hospital of Kansas City

Behavioral Health Tech WWP, Days Job at Saint Luke's Hospital of Kansas City

Job Description The Opportunity:Saint Luke's Hospital of Kansas City Crittenton Children's Center in South Kansas City, MO is seeking a Behavioral Health Tech to assist in providing a safe and therapeutic milieu environment in compliance with agency policies and procedures...