Job Description

We're not just another SaaS company. We're chiropractors and software veterans who got tired of watching practices struggle with clunky, outdated systems. So we built something better.

ChiroHD is the cloud-based practice management platform that actually gets chiropractic. Scheduling, EHR, billing, patient communication — everything a modern practice needs, built specifically for how chiropractors actually work. No more trying to force-fit horizontal software into your vertical world.

The momentum is real: $5M ARR, 70-80% win rates, fresh $26M from Mainsail Partners, and thousands of practices that have ditched their legacy systems for ours. We've cracked the code on product-market fit - prepped, proven, and ready for scale. 

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Do you like riding on a rocketship or being an active participant in building it? If the latter, you are in the right place. 

We're on the search for a Sr. Revenue Operations Manager who thinks like an operator, not just an analyst. This is our first RevOps hire — which means you're not inheriting someone else's playbook, you're helping to build it from scratch.

We're a ~$5M ARR SaaS company backed by Mainsail Partners with one clear mandate: triple our size while maintaining the customer-obsessed culture that got us here. That means moving from reactive inbound to a predictable, multi-channel revenue engine. No small task.

This role is perfect for someone who gets energized by turning chaos into clarity and building systems that scale.

You'll report directly to our VP of Sales and own the operational backbone that connects sales, marketing, and customer success into a unified growth machine. You will partner across the organization with maniacally focused people who are eager to disrupt, learn, have fun, and be a part of a winning culture. If this interests you, then ChiroHD is the place for you.

• Revenue Engine Architecture
  • Own the long-term vision and scalability of our HubSpot CRM and broader RevOps infrastructure from $5M to $25M+ ARR
  • Design a forecasting approach that blends historical performance, pipeline insights, and market signals with 95%+ accuracy for executive reporting
  • Define and enforce standards for pipeline health, funnel conversion tracking, and multi-channel revenue attribution
  • Build the data layer that powers territory design, capacity planning, quota frameworks, and incentive alignment
• Cross-Functional Alignment
  • Serve as the operational bridge between sales, marketing, and customer success
  • Define and track SLAs for lead handoffs, opportunity progression, and customer onboarding
  • Develop dashboards and frameworks that expose friction, spotlight growth levers, and guide strategic planning
  • Partner with marketing and CS to continuously optimize lead quality, engagement strategies, and lifecycle conversion
• Process Optimization & Enablement Infrastructure
  • Operationalize and embed key GTM motions into our systems to drive consistency and adoption
  • Lead the design and rollout of scalable processes for pipeline management, forecasting, and deal inspection
  • Inampion change management across new tools, workflows, and reporting processes
  • Participate in compensation plan design, optimization, and administration to drive the right behaviors
• Insight, Analytics & Intelligence
  • Analyze full-funnel revenue data to surface leading indicators and strategic insights for GTM leadership
  • Surface actionable insights from deal flow, win/loss patterns, and customer lifecycle metrics
  • Build executive dashboards that and reporting that support real-time decision-making and board-level visibility
  • Maintain strong data hygiene and integrity across the revenue tech stack, identifying opportunities for automation and AI
• Tech Stack & Infrastructure Ownership
• Own the strategy, implementation, and optimization of the revenue tech stack (CRM, engagement tools, forecasting platforms, analytics)
• Ensure tools and systems scale with the business and are adopted effectively by GTM teams
• Evaluate and prioritize RevOps tooling needs based on business goals, friction points, and ROI
  

Experience

• 3-6+ years of experience Revenue Operations, Sales Operations, or similar analytical role in B2B SaaS
• Experience in a high-growth, SaaS scaleup with fast-paced, rapidly changing environment is essential
• Experience in healthcare SaaS or vertical software preferred but not required
• Proven experience with HubSpot CRM (certifications preferred)
• Strong analytical skills with proficiency in Excel/Google Sheets, SQL, and data visualization tools
• Experience building and managing sales processes, forecasting models, and pipeline management
• Track record of cross-functional collaboration with sales, marketing, and customer success teams
• Familiarity with outbound sales motions and partnership programs
• Proficient in best practices for post-acquisition environments
• Has evaluated and deployed AI-powered tools that drove efficiency and insight

What Sets You Apart

• Builder mindset — you thrive in ambiguous environments and create order from chaos
• Commercial acumen — you understand how revenue operations impact business outcomes
• Entrepreneurial spirit — you see opportunities where others see obstacles
• AI-forward thinking — you're excited about leveraging technology to drive efficiency
• Ownership mentality — you treat company resources like your own and drive results without excuses
• AI-Driven Operator – Brings a forward-thinking lens to RevOps, leveraging AI tools to streamline forecasting, pipeline health, and rep productivity
• Post-Acquisition Integrator – Experienced in aligning RevOps systems, data, and processes in fast-moving M&A environments
• HubSpot Power User – Expert in building scalable GTM systems and reporting within HubSpot across sales, marketing, and CS

Impact & Growth

• First RevOps hire means you're building the foundation for our next phase of growth
• Direct partnership with executive leadership team and board-level visibility
• Opportunity to define best practices and processes that will scale with the company

Culture & Values

• Customer-obsessed team that puts patient care at the center of everything we do
• Low-ego, builder-first environment where the best ideas win
• High-accountability culture with emphasis on ownership and results
• Commitment to work-life balance and professional development

Compensation & Benefits

• Competitive base salary
• Equity participation in a fast-growing, PE-backed company
• Comprehensive health, dental, and vision insurance
• Flexible PTO and remote-first culture

ChiroHD is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all qualified candidates regardless of race, gender, religion, sexual orientation, or disability status.

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