As the Director of Hospitality Staffing & Sales , you'll oversee all aspects of our business, including recruitment, training, scheduling, finances, and staff engagement. This position will work across multiple Compass Group sectors and with the local union. Our team is committed to providing exceptional experiences for all. You should thrive in a fast-paced environment, handling last-minute requests and tight deadlines. Multitasking between administrative work, prompt communication, and physical tasks is crucial. We need a self-starter who can efficiently manage tasks while maintaining a friendly, courteous attitude that aligns with our company culture.
Key Responsibilities:
• Develop and execute recruitment plans in collaboration with managers.
• Represent employee perspectives in leadership discussions.
• Work with the Local Union representing multiple sectors within Compass Group.
• Ensure timely compliance with HR and legal standards.
• Implement relevant technology platforms.
• Manage weekly P&L reporting and financial forecasting.
• Foster employee engagement and retention strategies.
• Lead onboarding and orientation for new team members.
• Oversee ongoing training and mandatory requirements.
• Drive performance improvements through analysis and benchmarking.
• Manage timesheets and ensure a welcoming check-in experience.
• Collaborate with leadership on employee engagement plans.
• Handle employee investigations and disciplinary procedures.
• Act as a point of contact for union matters.
• Maintain accurate team member information.
• Address team member concerns and complaints.
• Contribute to sales efforts for new partners.
• Lead change and improvement initiatives.
• Attend manager meetings to support site governance.
• Provide ongoing training and development.
• Create marketing materials to promote our services.
• Partner with HR teams for joint strategies.
• Perform other assigned duties.
Skills and Experience:
• 3+ years of leadership experience.
• Experience managing in a union environment.
• Experience managing remote teams preferred.
• Strong business and financial acumen.
• Proficiency in project management.
• High computer literacy.
• Passion for hospitality, food, and retail.
• Excellent interpersonal and stakeholder management skills.
Apply to Restaurant Associates today!
Restaurant Associates is a member of Compass Group USA
Click here to Learn More about the Compass Story
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.
Associates at Restaurant Associates are offered many fantastic benefits.
Applications are accepted on an ongoing basis.
Restaurant Associates maintains a drug-free workplace.
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.
Req ID: 1423355
Restaurant Associates
Michael Abbey
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